Privacy Policy

Last updated: 03 September 2026

HakoPlanner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our Service, you agree to the collection and use of information in accordance with this policy.
1

Information We Collect

1.1 Account Information

When you sign in using Google Sign-In, we collect:

  • Your name (as displayed on your Google account)
  • Your email address
  • Your Google profile picture (optional)

We do NOT collect or store your Google password.

1.2 Payment Information

When you purchase credits, our payment processor (Polar.sh) collects:

  • Payment method details (credit card, etc.)
  • Billing address

We do NOT store your payment information on our servers. All payment data is handled securely by Polar.sh.

1.3 Usage Data

We automatically collect:

  • Pages visited and features used
  • Time spent on the Service
  • Browser type and version
  • Device information
  • IP address
  • Referring website

1.4 Generated Content

When you use our AI-powered features, we collect:

  • Your input prompts and instructions
  • Generated documents (PRDs, ERDs, API specs, etc.)
  • Feedback on generated content

1.5 Cookies and Tracking

We use the following types of cookies:

  • Essential cookies: Required for the Service to function (authentication, session)
  • Analytics cookies: Help us understand how you use the Service
2

How We Use Your Information

We use your information for the following purposes:

PurposeData Used
Provide and maintain the ServiceAccount info, usage data
Process transactionsPayment info (via Polar.sh)
Authenticate your accountGoogle account info
Improve the ServiceUsage data, analytics
Send service-related communicationsEmail address
Provide customer supportAccount info, email
Detect and prevent abuseUsage data, IP address
3

Data Sharing

We do NOT sell your personal information. We may share data only:

3.1 With Service Providers

ProviderPurposeData Shared
Polar.shPayment processingPayment info, email
OpenRouterAI generationPrompts, content
GoogleAuthenticationNone (handled by Google)

3.2 For Legal Reasons

We may disclose data if required by law, court order, or government request.

3.3 Business Transfers

In case of merger, acquisition, or sale, your data may be transferred with notice to you.

4

Data Retention

Data TypeRetention Period
Account informationUntil account deletion
Generated contentUntil account deletion
Usage data24 months
Payment recordsAs required by law
CookiesUp to 12 months
5

Data Security

We implement industry-standard security measures:

  • Encryption in transit (TLS 1.3)
  • Encryption at rest
  • Access controls and authentication
  • Regular security audits
  • Incident response procedures

However, no method of transmission over the Internet is 100% secure.

6

Your Rights

Depending on your location, you may have the following rights:

RightDescription
AccessRequest a copy of your data
RectificationCorrect inaccurate data
ErasureRequest deletion of your data
PortabilityReceive your data in a portable format
RestrictionLimit how we process your data
ObjectionObject to certain processing

How to Exercise Your Rights

Contact us at [email protected] with your request. We will respond within 30 days.

7

Children's Privacy

HakoPlanner is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

8

International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notification for significant changes
11

Cookies Policy

11.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website.

11.2 How We Use Cookies

  • Essential: Authentication, security, session management
  • Analytics: Understanding usage patterns (optional)

11.3 Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

12

Do Not Track Signals

Some browsers have a "Do Not Track" feature. There is no universal standard for how to respond to these signals. Currently, we do not respond to Do Not Track signals.

13

Governing Law

This Privacy Policy is governed by the laws of Indonesia, consistent with our Terms of Service.

14

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at: